|By State Rep. Tarah Toohil (R-Luzerne)
With the summer cooling season in full swing, the Pennsylvania Public Utility Commission (PUC) is reminding consumers of the opportunity to switch energy suppliers to help save money on their monthly electric bills. A quick visit to www.PAPowerSwitch.com
allows consumers in most areas of the state to choose who supplies their electricity, based on price or other factors, such as renewable energy.
PUC is also urging consumers to remain vigilant about questionable energy marketing activities and possible scams, particularly with unsolicited telemarketing calls requesting quick action and promising far-reaching benefits as compared to previous energy bills.
Officials have seen an uptick in robocalls from unidentified sources making vague and potentially misleading statements about customer discounts, refunds, rebates and bonuses if the customer acts now. The questionable calls appear to follow the same basic script: “This is an apology call from your electric (or natural gas) utility. You got overcharged by your third-party supplier. You will be receiving a rebate check along with a 30% discount on your electric and gas bill. Please press 1 to get your rebate check.” Please know that this is a scam.
To ensure you are dealing with legitimate energy sales calls, the PUC advises to be sure the caller tells you who they are, clearly explains why they are calling and does NOT claim to represent the PUC, another utility or other organization. If the caller does not meet these parameters, hang up. When facing an aggressive sales agent or suspecting a potential scam, consumers are encouraged to contact PUC’s Bureau of Consumer Services at 1-800-692-7380.
Representative Tarah Toohil
Pennsylvania House of Representatives
Contact: Rep. Toohil’s Office